A new way to pay with Klarna.

Buy now and pay later with Klarna. When paying, you can split the total purchase into convenient installments. The solutions offered by Klarna vary by country and can be up to 4 interest-free installments.

How can I pay with Klarna

Choosing Klarna for your Passione Natura orders is very simple. At checkout, after entering your shipping information, you will be asked to choose your preferred payment method.

The options are:

• Credit card
• Bancontact (Belgium only)
• iDEAL (Dutch customers only)
• Buy for a fee
• Apple Pay
• Google Pay
• PayPal
• Klarna

Select Klarna and continue. You will be redirected to the Klarna website where you can decide which payment method to use, pay in one payment or in several interest-free installments.

Done!

How can I check my payments and payment schedule?

Log in to your Klarna account on the Klarna app or via the Klarna website to check your payment schedule and contact the Klarna support team if you have any further questions about it. You can also check your email to see if you have received an email from Klarna containing your payment schedule. If you cannot find the email, be sure to also check your spam or junk folder and your trash folder history.

If the payment is not sent within a period set by Klarna, Klarna may charge a late payment fee.

Pros and Cons of Paying with Klarna

Pro

• Interest-free installment payments or any additional costs.
• Purchase Protection . If a problem occurs such as a product not delivered, you can stop the payment and ask for a refund.
• Fast credit approval . Choose your preferred payment option and make your payment in a few moments.
• Klarna does not carry out a thorough check on the buyer , if the installment request is not approved it does not negatively impact the customer's credit history.

Against

• Penalties apply for non-payment.
• It doesn’t improve (or worsen) your credit history.
• Rejected Applications. It may happen that your payment request with Klarna is rejected, even if other previous requests were successful. Klarna analyses requests individually and it does not matter if you have already shopped with Klarna.

Is shopping with Klarna safe?

Klarna uses the highest security standards to protect your data and personal information. All payment information is processed securely. No data is transferred to our store or stored by Passione Natura. All transactions take place via secure connections following strict security protocols. You can remove your linked bank account or card at any time. If you would like more information on how Klarna processes your personal data, please read their Privacy Policy. See Klarna's Cookie Policy for more information on how they use cookies and your ability to choose how you use them.

Penalties for non-payment

Please note that there are penalties for non-payment, so if you have any financial issues with your purchase, please contact Klarna customer service via chat on this page of the Klarna website.
Klarna allows you to suspend payments in the event of non-delivery, return or cancellation of the order: only after the issue with the merchant is resolved can the appropriate refund procedures be activated. For more information on these and other aspects of how Klarna services work, please refer to the respective official page on the Klarna website, which contains answers to all frequently asked questions.

How do I get a refund?

Refund requests for orders placed on Passione Natura and paid for with Klarna are identical to orders paid for with any other payment system. If you request a refund under our refund policy, Klarna will receive this information and issue the correct part of the refund. If the store has issued you a refund, but you still don't see it in your account, please contact Klarna's customer service team.